Elleo - because we care

Except for during the Covid-19 pandemic, our visiting hours are:

Morning 10:00 to 11:30

Afternoon 14:00 to 16:00

We try to avoid visitors outside visiting hours as during those time personnel are busy serving meals and washing residents.  However if a visit is required outside visiting hours please inform the facility management and they will make arrangements.

Another consideration is that when a person enters a facility, we always request the family to avoid visiting their parent in the first two weeks.  Residents really rebel against the thought that they must enter a frail care facility.  They feel that their final independence are taken away.  The first two weeks is tough for everybody especially with dementia residents.